Kinder Products Ltd.
... food service solutions 
for facility and home care

Superior Service    |   No Minimum Orders    |   Fast Delivery
Your Subtitle text
Simplythick FAQ                     SimplyThick  |    How to Order    |    How it Works    |    Mixing Instructions  

What is SimplyThick™ made of?

SimplyThick™ consists of four common food ingredients: water, xanthan gum, citric acid and potassium sorbate (preservative). These are found in many foods consumed every day, such as salad dressing, barbecue sauce, and jams and jellies.

What can SimplyThick™ thicken?

SimplyThick™ can thicken any liquid, whether hot or cold. This includes water, juice, soda, milk, coffee, tea, soups, purees, beer, wine and mixed drinks.

Does SimplyThick™ change the flavor or taste of foods and beverages?

One of the primary benefits of SimplyThick™ is that it is unnoticeable in foods and beverages, providing maximum flavor enjoyment. Other thickeners tend to negatively impact the taste of beverages. In fact, SimplyThick is preferred by nearly 90% of people in blind taste tests.

Will SimplyThick™ separate over time?

SimplyThick™ will not separate over time. SimplyThick maintains a thoroughly mixed, uniform consistency over time, providing maximum appeal and a pleasant eating experience.

Will SimplyThick™ continue to thicken after I stop mixing?

Unlike many thickeners which cause liquids to become thicker over time, SimplyThick™ maintains a uniform consistency and texture for maximum eating enjoyment. In fact, SimplyThick maintains its thickness so well that you can make a pitcher of beverage and keep it in the refrigerator for enjoyment over a few days.

How do I know when SimplyThick is fully mixed?

There are two simple visual cues that SimplyThick is working in a beverage. First, look for small air bubbles entrained in the beverage. SimplyThick will trap these air bubbles when the beverage is thickened. Second, look for large undissolved gel particles in the beverage. If these are present, the gel needs more mixing. If absent, SimplyThick is fully dispersed and the beverage is ready to drink.

How should beverages thickened with SimplyThick™ be stored?

Beverages thickened with SimplyThick™ can be kept at room temperature for several hours. Beverages to be stored for longer periods of time should be kept in a refrigerator.

Can you use SimplyThick™ to make pudding consistency beverages?

Yes. Just use honey consistency packets at twice their normal usage rate (i.e. 2 individual servings per 4 oz. (120 mL), etc.).

Is it OK to heat SimplyThick™?

SimplyThick is very heat stable both in its original packaging and in beverages. We had one customer test SimplyThick by leaving the packets in their car for a couple of weeks in Florida during the summer and SimplyThick still functioned properly. SimplyThick thickens hot beverages like coffee and tea without any problem. If the beverage cools off, you can re-heat it in the microwave.

Can you freeze beverages thickened with SimplyThick™?

Yes. SimplyThick™ will maintain a nice uniform thickness in a beverage that is frozen and then thawed. This means you can use SimplyThick to make ice cubes and frozen pop treats that melt into the proper consistency.

Can I use SimplyThick™ in the microwave?

SimplyThick™ in its original packaging should not be used in a microwave oven because the packets contain a metal foil. Once SimplyThick is removed from the origanal packaging and mixed into beverages, it can be used in the microwave. For example, if a cup of coffee thickened with SimplyThick gets too cool, you can re-heat it in the microwave oven.

How much SimplyThick™ should I use?

Each packet of SimplyThick™ is pre-measured to thicken a specific amount of beverage to either nectar or honey consistency. Each individual serving packet will thicken 4 oz. (120 mL) to the consistency on the label. Each bulk serving packet will thicken 32 oz. (960 mL) of beverage to the consistency on the label. All nectar packets have red and the image of a flower on their lables. All honey packets have gold and the image of a bee on their labels. To achieve pudding consistency, simply use twice as many honey packets as needed for honey consistency.

Is it safe to store open packets of SimplyThick™?

For best performance, SimplyThick™ should be mixed into the liquid within several hours of opening a packet. SimplyThick is designed to be stable and impervious to spoilage in its original packaging, but once opened it is possible that some molds may grow on SimplyThick.

How should SimplyThick™ packets be stored?

SimplyThick™ should be stored in its original foil packets at room temperature. Although unnecessary for stability, the packets can also be refrigerated or frozen.

Does SimplyThick™ have a shelf life?

SimplyThick does not really have a shelf life. SimplyThick™ may be stored in its original packaging for at least twelve months from the manufacture date. The "Best If Used by Date" is stamped on each packet in MMDDYY format. If you have a packet that is beyond this date, it may be a little more difficult to mix into solution, but it should still function properly.

How long may SimplyThick™ be stored?

SimplyThick™ may be stored in its original packaging for at least twelve months from the manufacture date. The "Best If Used by Date" is stamped on each packet in MMDDYY format. If you have a packet that is beyond this date, it may be a little more difficult to mix into solution, but it should still function properly.

Are there any occasions where using SimplyThick™ is a problem?

On occasion certain dry beverage mixes do not appear to be properly thickened on the first try with SimplyThick™. In this case, change the order of addition and add SimplyThick™ to the water and thicken the water first. Then add the beverage mix. The most common example where this is necessary is with hot chocolate.

Is SimplyThick™ OK for Diabetics?

SimplyThick™ is usually o.k. for diabetics to use, but consult your healthcare professional to confirm that SimplyThick is right for you. SimplyThick contains few calories and very little digestible carbohydrate. The few calories listed in our Nutrition Facts panels come from the carbohydrate source, xanthan gum. However, many professionals consider xanthan gum to be a non-digestible food fiber rather than a digestible carbohydrate source. Either way, as the following table demonstrates, SimplyThick is a better alternative to other thickeners for diabetics.


Nectar Consistency Honey Consistency
Thickener Carbo. Calories Carbo. Calories
SimplyThick < 1 g 0 1 g 5
ThickenUp 10.3 g 40 12 g 45
Thick-It 10.5 g 53 17.5 g 88
Data are for the amount of thickener added to 8 oz. of beverage.

How is SimplyThick™ packaged?

SimplyThick™ comes in two package sizes designed to be convenient, easy-to-use, and to fit into your lifestyle. Each package size is available to thicken beverages either to nectar or honey consistency. To achieve pudding consistency, use two honey packets for the same amount of beverage.
There are individual serving packets that thicken 4 oz. of a beverage at a time. These are easy and convenient to use anywhere, anytime. They are easy to take with you on the go.

There are also bulk serving packet that thicken 32 oz. of a beverage at a time. These are great for making large quantities of beverages at a time. Depending on your situation, these are perfect for foodservice operations or they are perfect for making a pitcher of beverage to sit in the refrigerator at home.

Where can SimplyThick be purchased?

For Canadian customers, SimplyThick may be purchased directly from Kinder Products Ltd. Click here for information on how to order.  If you would like to purchase SimplyThick through your local pharmacy, please have them contact us at 1-800-672-3879.

Will my insurance pay for SimplyThick™?

SimplyThick™ may be covered by your insurance. Some provincial government agencies and private insurers have reimbursed people for SimplyThick. But the rules and eligibility vary widely. Your pharmacist or doctor and your insurance company will be able to help you in determining exactly what will and will not be covered.

Can I use a Purchase Order to buy SimplyThick™?

Yes. If you are a business, hospital or nursing home, you can use a purchase order. You can use them whether you order by fax or phone. To order by fax, simply fax your purchase order to 403-609-3542. To order by phone, call 1-800-672-3879.

Has SimplyThick™ been used in clinical studies?

There have been several clinical studies with SimplyThick™ and there are several others that are underway or in the planning stages. None of the results have been published to date, but several are in the process of being published. The results so far have been very positive. One study found nearly 90% of patients prefer SimplyThick over a starch-based thickener. Another study found that patients increased fluid consumption by about 75% and that the amount of time to prepare beverages was cut in half.

How much sodium is in SimplyThick™?

SimplyThick™ is a very low sodium product. SimplyThick contains at least 33% less sodium than other thickeners. The table below shows this fact:

  Added Sodium per 8 oz.
Thickener Nectar Honey
SimplyThick 10 mg 20 mg
ThickenUp 27 mg 30 mg
Thick-It 30 mg 50 mg

Is SimplyThick™ sterile?

Although shelf stable and not subject to bacterial growth in its original packaging, SimplyThick™ is not technically sterile. The combination of pH and temperature used in the manufacturing process may not kill some bacteria, but they are unable to grow in the SimplyThick gel. If necessary, SimplyThick packets can be autoclaved to achieve sterility. Tests have shown that the viscosity of beverages thickened with autoclaved packets is the same as before autoclaving. (Note - some packets will likely burst during the autoclave process, but most will survive.)

Does SimplyThick™ produce any side effects?

There are no known side effects. SimplyThick™ consists of five common food ingredients - water, xanthan gum, citric acid, sodium benzoate (preservative), and potassium sorbate (preservative) - found in many foods consumed every day, such as salad dressing, barbecue sauce, and jams and jellies. People with known sensitivities to any of these ingredients need to be cautious about its use and should consult with their health care professional before using SimplyThick.